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100% Satisfaction Guarranteed

Fully Insured

Family Owned & Operated
FAQs
Here's the answers to some of our most frequently asked questions. If you've got a question that isn't covered here, let us know!​
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Which areas do you service?We proudly serve all suburbs throughout Greater Melbourne and its surrounding areas.
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How much does it cost?Great question! The cost will depend on the size of the areas you need cleaned and what kind of surfaces are involved. We offer a great range of packages to suit a wide variety of clients, including solutions for homeowners and business owners. To request a free quote, please click on the "Get a Free Quote" button on our homepage and we'll get right back to you!
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What kind of cleaning services do you provide?We provide high pressure and soft washing services for a range of areas. This includes courtyards and patios, decks and verandahs, driveways and pathways, fences, exterior walls, windows, roofs, and gutters. We also clean other things, like commercial bins, boats, caravans, carparks, grafitti, and tennis courts. Got something else in mind? We've probably cleaned it before! Give us a call today on 1300 714 555 to discuss your needs.
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What kind of surfaces can you clean?We have the skills, equipment and know-how to successfully clean a wide range of surfaces, including bricks, cement, concrete, pavers, tiles, wood, glass, steel and more.
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Are your cleaning solutions safe for pets and plants?Absolutely! We use eco-friendly cleaning solutions that are safe for people, pets, plants and the environment.
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Why hire a professional pressure washing company?Hiring a professional pressure washing company offers numerous benefits. Firstly, professionals have the expertise and experience to handle various surfaces and stains effectively, ensuring exceptional results without causing any damage. We're equipped with high-quality equipment and specialised techniques to deliver a thorough and efficient clean. In addition, professional pressure washers are fully insured, so you can feel safe in the knowledge that your personal property is protected no matter what. Best of all, professional pressure washing saves you valuable time and energy, allowing you the freedom to get back to the things you love most!
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How do I choose the right pressure washing company?When selecting a high pressure washing or soft washing company, there are a few key considerations to keep in mind. First and foremost, look for a company with a solid reputation and a track record of delivering exceptional results. Always check for positive customer reviews on Trust Pilot or Google, and read what customers are saying. Are they reliable? Do they provide a great service? Are their customers happy? Secondly, check if they're covered by insurance. The last thing you want is to be left with damage to your property that you didn't cause. A reputable pressure washer will be fully insured and able to show you proof of this if you ask. Thirdly, it's important to choose a company that offers a wide range of services to meet your specific needs. If you're looking to improve the overall appearance of your property, you may need a combination of high pressure washing and soft washing to ensure all surfaces can be cleaned safely. There's a difference between high pressure and soft washing, so try to choose a company who understands this and can confidently do both. Finally, take a look at the equipment and cleaning techniques they employ, ensuring they utilise the high quality tools and eco-friendly cleaning solutions to ensure the safety of people, animals and gardens.
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What's the difference between high pressure washing and soft washing?The main difference between high pressure washing and soft washing lies in the techniques and applications used. High pressure washing utilises a powerful stream of water at high pressure to remove tough stains, dirt, and grime from surfaces. It is ideal for harder surfaces like concrete and brick, where the extra force is needed. On the other hand, soft washing employs a gentler approach, combining low-pressure water and specialised eco-friendly cleaning solutions to safely remove dirt, mold, mildew, and algae from delicate surfaces like roofs, walls, and painted surfaces. Soft washing ensures thorough cleaning without the risk of damage or surface erosion, making it a preferred method for more sensitive areas of your home or business.
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What are the benefits of soft washing my home?Soft washing your home offers a range of benefits that go beyond just surface-level cleanliness. By using low-pressure water and environmentally friendly cleaning solutions, soft washing effectively removes dirt, grime, mold, and algae without causing any damage to delicate surfaces. This gentle approach not only enhances the curb appeal of your home, but it also provides long-lasting results by addressing the root cause of stains. Additionally, soft washing helps protect and preserve your home's exterior, promotes a healthier living environment by eliminating allergens, and offers an eco-friendly solution that is safe for your family and the environment.
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Why is regular house washing important?Regular house washing is essential for maintaining the beauty, integrity, and longevity of your home. Over time, dirt, grime, mold, and mildew can accumulate on the exterior surfaces, detracting from its curb appeal and potentially causing damage. House washing not only revitalizes the appearance of your property but also protects it from harmful elements. By removing built-up contaminants, you safeguard against potential deterioration, extend the lifespan of your exterior surfaces, and prevent costly repairs. Moreover, regular house washing promotes a healthy living environment by eliminating allergens and pollutants.
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How does pressure washing keep my business looking its best?Pressure washing is an effective solution for keeping your business looking its best. Over time, exterior surfaces can accumulate dirt, grime, stains, and mold, which can negatively impact the appearance of your property and create a poor impression on potential customers. Pressure washing and soft washing efficiently removes these unsightly elements, restoring the cleanliness and freshness of your building's exterior. By maintaining a well-maintained and attractive appearance, pressure washing helps enhance your business's professional image, instill confidence in your customers, and attract more clients.
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What type of stains can pressure washing remove?Pressure washing is highly effective at removing a wide range of stains from various surfaces. Whether it's oil stains on driveways, mold and mildew on exterior walls and wood, or graffiti on walls, pressure washing can tackle these stubborn stains with ease. Additionally, it can remove dirt, grime, algae, rust, and even old paint. The powerful stream of water, combined with appropriate cleaning solutions, can penetrate deep into the surface, breaking down and washing away the stains, and leaving your surfaces clean, rejuvenated, and looking their best.
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What are the top benefits of gutter cleaning?Gutter cleaning is a crucial maintenance task that offers numerous benefits for your home or business. Firstly, it helps prevent water damage by ensuring that rainwater flows freely away from your property, reducing the risk of leaks and foundation issues. Clean gutters also prevent the buildup of debris, leaves, and pests, reducing the chances of clogs and damage to the gutter system. Additionally, regular gutter cleaning improves the overall appearance of your property, enhancing curb appeal and maintaining its value. We pride ourselves on providing thorough gutter cleaning services, ensuring that your gutters function optimally and protecting your property from potential water-related problems.
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I'd like to pressure wash my driveway myself. Do you have any tips?Absolutely! Here are some tips and tricks to achieve the best results. First, remove any loose debris like leaves or dirt using a broom or leaf blower. Next, pre-treat stubborn stains with a suitable cleaning solution before starting. There are many high-quality solutions to choose from, depending on the nature of the stain you need to remove. Take some time to research and select the best product for your needs. Once the stains have had time to soak, use a wide-angle nozzle to cover larger areas efficiently and start from the highest point, working your way down. Maintain a consistent distance from the surface to avoid damage and unsightly marks, and move the wand in sweeping motions, overlapping each pass for even cleaning. Take breaks between sections to inspect your progress and make adjustments as needed. Lastly, rinse the driveway thoroughly and allow it to dry completely before use.
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Is soft washing safe for roofs?Absolutely! Soft washing is not only safe but highly recommended for roof cleaning Unlike high-pressure washing methods that can potentially damage delicate roofing materials, soft washing utilises a low-pressure technique combined with eco-friendly cleaning solutions to gently and effectively remove dirt, algae, moss, and other contaminants from your roof. This ensures that your roof remains intact and undamaged while still achieving a thorough and long-lasting clean. Soft washing not only enhances the appearance of your roof but also helps to extend its lifespan and maintain its structural integrity. Call us on 1300 714 555 today to find out how you can boost the appearance and longevity of your roof!
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Why is regular window cleaning important?Regular window cleaning is essential for maintaining the appearance and integrity of your property. Clean windows not only enhance the overall aesthetics but also allow more natural light to enter, creating a brighter and more inviting space. Additionally, regular window cleaning helps to remove dirt, dust, smudges, and grime that can accumulate over time, improving the clarity and visibility through your windows. Beyond aesthetics, clean windows can contribute to a healthier environment by eliminating allergens and pollutants. By investing in regular window cleaning, you not only ensure a sparkling view but also demonstrate your commitment to a well-maintained and professional image for your home or business.
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How do you clean outdoor furniture with pressure washing?Cleaning outdoor furniture with pressure washing is an effective way to restore its beauty and prolong its lifespan. Here's how to do it right. First, use a low-pressure nozzle and a wide spray pattern to avoid damaging the furniture. Start by rinsing the furniture to remove loose dirt and debris. Next, apply a mild detergent solution and let it sit for a few minutes to loosen stubborn stains. Then, using gentle, sweeping motions, rinse the furniture from top to bottom, taking care not to focus the pressure on one spot for too long. Finally, allow the furniture to dry thoroughly before use. At HydraClean, we can clean your patio and your outdoor furniture in the same appointment, so you can get back to enjoying your outdoor spaces just like they were brand new again!
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How do I book a clean?Please contact our friendly team on 1300 714 555 or via our contact form and we'll call you to arrange a time that works for you.
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What if I need to change my booking time?No problems! Call us on 1300 714 555 at your earliest convenience and we'll work with you to organise a new time.
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Do I need to be there while you're cleaning?No, not at all! As long as we can access the area you need cleaned, you don't need to be there - we're happy to get the job done while you're out so you can come back to a sparkling clean result!
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What if I'm not happy with your work?We proudly offer a 100% satisfaction guarantee, meaning that if you're not happy, we'll promptly return to your property and take every possible step to remedy any concerns. As a local family-owned and operated business, we're passionate about providing the highest quality service. Your happiness is our livelihood, so we'll do everything within our power to delight you. If have any questions after your clean or would like to speak with us about any aspect of our service, please don't hesitate to call us on 1300 714 555 and our friendly team will work with you to find the best possible solution.
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What if I absolutely love your work?!Thank you so much - we're rapt to know that someone loves us! You can help our family business grow by leaving us a great review here!
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How do I pay?We accept payments by cash or card upon completion of our service. Our friendly team carry a mobile card reader so that you can inspect the results and then make payment on the spot. In addition, we offer a 100% satisfaction guarantee. We'll do everything within our power to make sure you're over the moon with our service, and if you're not satisfied with the results, you don't have to pay.
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What is your 100% satisfaction guarantee?We're so committed to providing you with the best service and exceeding your expectations that we offer a 100% satisfaction guarantee. This means we'll do everything within our power to make you happy, promptly returning to your property to take every action available to us to remedy your concerns.
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